Preface

This document describes a set of use cases that explain how to use specific features of DirX Identity. It helps users to model their use case with DirX Identity and to set up and run their DirX Identity system.

The goal of this document is to explain the integration of service management into DirX Identity.

It consists of the following chapters:

  • Chapter 1 provides an overview on the described use cases.

  • Chapter 2 elaborates about DirX Identities internal ticket processing.

  • Chapter 3 explains how to work with Service Management as a source

  • Chapter 4 explains how to provision offline systems through manual provisioning