DirX Password Reset Client - User Interface

Used abbreviations in this document:

DPRS: DirX Password Reset Server (backend server connected to the customer Active Directories)

DPRC: DirX Password Reset Client (Windows credential provider on customer client PC)

Supported modes:

DPRC supports two different functional modes:

  • Kiosk mode: In this mode the user is logged into a special local account to do the password setting. This mode supports corporate and Internet LAN/WLAN environments (no hotel scenarios).

  • Pure credential provider mode: In this mode no local account is used. The difference to the kiosk mode is that special VPN requirements must be met. This mode also supports corporate and Internet LAN/WLAN environments (no hotel scenarios). This mode can also be configured that it works in corporate networks only.

These functional modes are set by installation and cannot be changed.

The DPRC offers three operational modes that can be combined:

  • Smart card option (in corporate networks only)

  • Authentication questions option

  • Mobile OTP (one-time password) option

  • A combination of these 3 options

Which option is used is defined by installation.

The dialog language is according to the Windows 10 system language setting. If password reset client the current Windows 10 language is not supported by the password reset client, then the dialogs are displayed in English.

Preconditions:

  • The user has a valid AD account

  • The PC is a Windows 10 or Windows 11 system.

  • The user’s PC is connected to the LAN (corporate/Internet) or to a pre-configured WLAN (corporate/Internet)

  • The user is not logged in with his account

  • In case smart card option is used:

    • A smart card reader is available, and the required smart card software is installed.

    • The user has a valid smart card

  • In case Internet option is activated:

    • The required VPN software is installed.